Today Matters – 12 Daily Practices to Step Up Tomorrow’s Success

9:05 a.m.

Ifoma Pierre

Ifoma Pierre is a licensed real estate associate broker who has built a successful career in New York real estate and gained recognition as an influential business coach and leadership trainer. He is the creator of the G.E.M Coaching Program which specializes in helping real estate agents become better marketers. Pierre is also an EXIT realty International Corporate Trainer and holds several designations including;- ABR, GRI, MCNE, SRS,PSA,E-PRO,CBR,ITI and The Prestigious John Maxwell Certified Speaker Trainer & Coach.

Course Description

Most of us look at our days in the wrong way: We exaggerate yesterday. We overestimate tomorrow. We underestimate today. The truth is that your biggest opportunity to step up and stand out doesn’t come from the future—it comes from what you’re doing right now. Today. In Today Matters, you will discover key decisions, disciplines and strategies that can be learned and mastered by any agent, team leader, broker, or manager to leverage the power of the present in order to create a stronger business and better quality of life, today!

Rates, Traits and Fates: Stand Out in a Shifting Market

10:45 a.m.

David Arbit

David is the Director of Research and Economics at the Minneapolis Area Association of REALTORS®. He embodies a variety of roles stretching from research, forecasting, economic and policy analysis, media and industry relations as well as education, training and public speaking. He holds a Masters in Housing and Economic Development from the Hubert H. Humphrey Institute at the University of Minnesota. He has undergraduate degrees in Urban Geography and International Politics from Macalester College. He has spent time in the public, private, non-profit and consulting worlds.

Past posts include the City of Minneapolis economic development agency, the Family Housing Fund, the Greater Metropolitan Housing Corporation and the Center for Urban and Regional Affairs.

Since joining the Minneapolis Area Association of REALTORS® in 2010, David has been the Associations go-to person for local statistics and economy data, forecasting, research and public speaking. David is currently an approved CE instructor for several market-relate courses. In addition to his CE courses for credit, David is frequently sought after by our local media (print and radio) for his input on local economy trends and developments and frequently publishes blogs to our mplsrealtor.com Association website.

Course Description

This course will provide a market update using the latest NorthstarMLS data. Attendees will not only experience our data in action, they will also leave feeling prepared to stand out as a market expert. We will cover all major market metrics, how and why to use them and then dive deep into various price ranges, areas and segments. Attendees will also step up their industry knowledge through a focus on changing interest rates, affordability and the consumer response.

Step Up Your Service: The 5-Star Principles

1:00 p.m.

Juanita McDowell

Juanita is the President of InMotion Consulting, a training firm in Atlanta, GA that delivers over 200 workshops and seminars to agents and entrepreneurs in the U.S., Bahamas, and Canada.  Every year Juanita motivates thousands of people across the country and abroad. Her keynotes and break-out sessions are always well-received and the cards and email flood in afterward. An avid writer and video blogger, her tech articles have been published in REALTOR® magazine and her YouTube videos have received over 2.5 million views.  She is a member of the prestigious faculty for the U.S. Chamber of Commerce and a professional member of the National Speaker’s Association.

Course Description

When buying or selling a home, stellar customer service is crucial to the overall experience for the consumer. This program will teach real estate professionals how to step up and stand out in their industry by creating a service-oriented experience for their clients. Realtors® will learn to deliver stellar customer service that involves giving their customers timely responses and education, and problem-solving, and building trust during the transaction.

The Personal Brand Mosaic©: Storytelling to Stand Out

2:45 p.m.

Shawna Suckow

Shawna is a speaker with some serious knowledge of the customer mindset. She was a corporate buyer for 20 years. In 2008, she founded an association of senior-level buyers which now has 2,500 members across North America. Along the way, Shawna became intrigued with how customers of all kinds were evolving and responding (or ignoring!) to different sales & marketing efforts. She began sharing this insider information to audiences to pull back the curtain, so to speak. She realized that when these professionals had the up-to the-minute understanding of their customers’ mindsets, they could break through the noise more effectively. Shawna has shared her research on 5 continents in 17 countries, using real case studies and data interpreted with candor and humor. Her mission is to help audiences understand the ever-evolving customer landscape – now more than ever.

Course Description

We have a crisis of trust like never before in North America. This presents a challenge in sales: traditional strategies no longer work the way they used to. Stepping up your brand by evoking an emotional connection with your prospects is what stands out today, and allows you to build trust quicker. This is where your unique Personal Brand Mosaic© can help you succeed—step up and stand out by crafting and sharing stories that leads to easier customer acquisition and fierce loyalty.