MAR Guidance on Open Houses & Showings 11-23-20 Tags: AnnouncementsCOVID-19


As cases of COVID-19 continue to rise, MAR urges its members to follow these guidelines to keep consumers and Realtors® safe and healthy. For more detailed information about these guidelines visit MNR’s Showing and Open House Considerations.

Should you have an in-person open house or showing?

Realtors® who are ill or have come in contact with someone who has tested positive for COVID-19 before they commence an open house or showing should stay home.

Realtors® should consult with sellers about whether to allow showings and open houses by asking the following questions:

  • Is the seller or anyone living at the property a member of one of the following vulnerable populations?
  • Older Adults (65+)
  • People living in long-term care facilities
  • People with Asthma
  • People with HIV
  • People at High Risk of Severe Illness
    • Has the seller or anyone living at the property exhibited symptoms or tested positive for COVID-19 and are under quarantine?

If you answer ‘yes’ to any of these questions, delay the showing/open house or provide alternatives such as virtual showings.

If you proceed with an in-person open house or showing, take the following safety steps


Hand hygiene:

  • Require Realtors and consumers to wash or sanitize hands prior to entering and after leaving the property
  • Provide handwashing stations or 60% alcohol-based hand sanitizer
  • Post hand hygiene posters
  • Consider prohibiting use of restrooms. If restroom use is allowed, provide disposable paper towels and a touch-free trash bin

Respiratory etiquette:

  • Require Realtors® to wear a face covering when working with a client
  • Require consumers to wear facemasks indoors, unless they are exempt under MN Executive Order 20–81
  • Supply face coverings to consumers who do not have them
  • Provide consumers who refuse to wear a face covering or who are exempt from wearing face coverings with alternatives such as virtual tours.
  • Post respiratory etiquette posters
  • Instruct Realtors® and consumers to cover their mouth and nose with their sleeve or tissue when coughing or sneezing and avoid touching their face
  • Provide tissues and touch-free trash bins, require Realtors® to wash or sanitize hands immediately after use
  • Limit time allowed in the property
  • Reduce face-to-face interaction as much as possible
  • No communal sharing of food or drink

Safe distancing and other measures:

  • Limit gatherings to no more than 10 people
  • Maintain at least six feet of separation between people
  • Adjust the flow of movement through the home to avoid cross traffic or gathering in tight spaces
  • Leave inside doors open and keep lights on
  • Disinfect the home, especially commonly touched areas like doorknobs and faucet handles, before and after showings and open houses
  • Do not use printed brochures/flyers
  • Minimize use of shared pens, tablets or other supplies; disinfect shared supplies before and after each use