Supra

    NEW! Supra eKey access now available for non-members

    Supra has introduced secure access for qualifying non-Association members to access residential properties with authorized access from a Supra keyholder. The access is available via Bluetooth keyboxes through a smartphone or tablet for a limited time of 2-to-72 hours. A non-transferable access credential is sent to the non-member’s device and the user creates his or her own Pin number to access the lockbox. The non-Association member access was created with limited access, security and accountability in mind.

    A non-member may include contractors such as plumbers, electricians, builders, city assessors or REALTOR® members of Associations who do not contract with Supra.

    Non-member process:

    • A Supra keyholder must register their own key in Supraweb, via a desktop or laptop computer to activate the non-member access feature prior to use.
    • A Supra keyholder sends a text invitation to a non-member.
    • The non-member downloads the eKey app (one time only)
    • The non-member accepts terms and conditions (one time only)
    • The non-member fills out registration (one time only)
    • The non-member enters eKey authorization code
    • The non-member will receive a text each time access to a KeyBox is granted.

    Here are 3 important details about granting a non-member access to your keybox:

    1. You can only grant access to Bluetooth keyboxes in your inventory
    2. Non-members can access a keybox from 2 to 72 hours
    3. Non-members must fill out a registration form and download an eKEY app for their mobile device

    Resources:
    Reference guide for keyholder
    Setup instructions for non-member
    Supra Non-Member Access FAQ

    eKey

    Use your smartphone or tablet as your lockbox key. The Supra eKey app uses your phone’s wireless communications so you can do business anywhere. Find out how to generate an authorization code.

    eKey Cheat Sheet

    Activation Fee: $50.00
    Monthly Fee: $11.79 +tax

    LEARN MORE

    DisplayKey

    Perform standard keybox operations and display information from your keybox on the screen of your Supra DisplayKEY.

    Activation Fee: $50.00
    Annual Fee: $141.48 +tax
    Annual Due Date: July 17

    LEARN MORE

    Fee Schedule

    Start date End Date Total fee due before tax
    06/17/19 07/16/19 $153.23
    07/17/19 08/16/19 $141.48
    08/17/19 09/16/19 $129.69
    09/17/19 10/16/19 $117.90
    10/17/19 11/16/19 $106.11
    11/17/19 12/16/19 $94.32
    12/17/19 01/16/20 $82.53
    01/17/20 02/16/20 $70.74
    02/17/20 03/16/20 $58.95
    03/17/20 04/16/20 $47.16
    04/17/20 05/16/20 $35.37
    05/17/20 06/11/20 $23.58

    LEARN MORE

    iBox

    Find out how to manage your iBox and trouble shoot any issues. How to Manage Supra Lock Box Notifications

    Forms

    Supra iBox Transfer Form
    LockBox Complaint Form
    Supra Key Lockbox Rules User Acknowledgement

    Rules & Regulations

    Common Lockbox Rules

    Background Checks

    Background Check Disclosure
    Background Check Summary